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Financial Services

You are encouraged to contact our Patient Financial Services staff to check current balances, to update insurance information, find out the current status of your insurance claim, to request an itemized copy of your charges, or to pay your bill. Our Patient Financial Services office, located on the first floor near the front entrance, is open Monday through Thursday from 8:00 a.m. to 4:30 p.m. and Friday 8:00 a.m. to 4:00 p.m. You may leave a voice mail 24 hours a day, or send an email to Note: When contacting us on-line, please include with your questions, the patient’s name and/or account number(s) and we will try to reach you within two business days.

Send any written correspondence to:

McDonough District Hospital
Patient Financial Services
525 East Grant Street
Macomb, IL 61455

Per CMS regulations all hospitals operating within the United States are required and make public a list of standard charges for all items and services provided. Hospitals are additionally required to establish (and update) and make public a list of standard charges for each Diagnosis-Related Group (DRG) established under section 1886 (d)(4) of the Social Security Act. Prices are subject to change.

MDH charges (updated July 2023)

MDH (Self-Service) Patient Price Estimator website

Learn more about the 2023 Pricing Transparency at McDonough District Hospital (NPI 1669420766)
Your Rights and Protections Against Surprise Medical Bills.
Information on Good Faith Estimates.

COVID-19 screening price - $77-150 (check with your respective insurance company on your responsibility for payment) as of March 27, 2020.

Under the No Surprises Act, if you believe you’ve been wrongly billed,
Please contact McDonough District Hospital and Medical Group’s billing team at (309) 833-4101, available Monday through Friday from 8:30 am to 4:30 pm.

File a Federal Complaint
If you would like to file a federal complaint, please contact the Centers for Medicare and Medicaid Services at 1-800-985-3059 or visit for more information about your rights under federal law.

File a State Complaint
You may also contact the Illinois Department of Insurance, Office of Consumer Health Insurance at (877) 527-9431 or at Pages/File-a-complaint.aspx.

Visit for more information about your rights under federal law.