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McDonough District Hospital McDonough District Hospital
(309) 833-4101
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Financial Services

You are encouraged to contact our Patient Financial Services staff to check current balances, to update insurance information, find out the current status of your insurance claim, to request an itemized copy of your charges, or to pay your bill. Our Patient Financial Services office, located on the first floor near the front entrance, is open Monday through Thursday from 8:00 a.m. to 4:30 p.m. and Friday 8:00 a.m. to 4:00 p.m. You may leave a voice mail 24 hours a day, or send an email to billing@mdh.org. Note: When contacting us on-line, please include with your questions, the patient’s name and/or account number(s) and we will try to reach you within two business days.

Send any written correspondence to:

McDonough District Hospital 
Patient Financial Services 
525 East Grant Street 
Macomb, IL 61455

Per CMS regulations all hospitals operating within the United States are required and make public a list of standard charges for all items and services provided. Hospitals are additionally required to establish (and update) and make public a list of standard charges for each Diagnosis-Related Group (DRG) established under section 1886 (d)(4) of the Social Security Act. Prices are subject to change.

List of Insurance Plans (As of June 25, 2025)

MDH charges (updated July 2024)

MDH (Self-Service) Patient Price Estimator website
 

Learn more about the 2025 Pricing Transparency at McDonough District Hospital (NPI 1669420766) 
Your Rights and Protections Against Surprise Medical Bills. 
Information on Good Faith Estimates.

Under the No Surprises Act, if you believe you’ve been wrongly billed, 
Please contact McDonough District Hospital and Medical Group’s billing team at (309) 833-4101, available Monday through Friday from 8:30 am to 4:30 pm.

File a Federal Complaint 
If you would like to file a federal complaint, please contact the Centers for Medicare and Medicaid Services at 1-800-985-3059 or visit https://cms.gov/nosurprises for more information about your rights under federal law.

File a State Complaint 
You may also contact the Illinois Department of Insurance, Office of Consumer Health Insurance at (877) 527-9431 or at https://www2.illinois.gov/sites/Insurance/Consumers/ Pages/File-a-complaint.aspx.

Visit https://www.cms.gov/nosurprises/consumers for more information about your rights under federal law.