Patients And Visitors

Financial Services

You are encouraged to contact our Patient Financial Services staff to check current balances, to update insurance information, find out the current status of your insurance claim, to request an itemized copy of your charges, or to pay your bill. Our Patient Financial Services office, located on the first floor near the front entrance, is open Monday through Friday from 8:00 a.m. to 5:00 p.m. You may leave a voice mail 24 hours a day, or send an email to Note: When contacting us on-line, please include with your questions, the patient’s name and/or account number(s) and we will try to reach you within two business days. 
  • Financial Assistance Counselors: 309-836-1528 or 309-836-1529
  • Pay Bill Over Phone:  309-836-1524
  • Patient Financial Services: 309-836-1524
  • Billing Assistance/Itemized Statement: 309-836-1524 

Send any written correspondence to:

McDonough District Hospital
Patient Financial Services
525 East Grant Street
Macomb, IL 61455