Matt Kessler, Phlebotomist
Please join me in congratulating Matt Kessler, Phlebotomist in Laboratory, on being named the recipient of the MDH APPLE Award for May 2015. APPLE stands for "Achieving outstanding Performance in Patient care, Leadership, Loyalty and Enthusiasm for MDH."
Matt began his employment at MDH as an Environmental Services Aide on October 5, 2011. He transferred to his current role as a Laboratory Phlebotomist on August 27, 2012. He is a self-starter who loves lab testing and has eagerly learned other tasks in the Laboratory beyond phlebotomy to help the technicians.
Matt takes time with each patient to ensure quality of care and patient safety. He is very diligent and wants his work to be accurate. Matt has worked hard to become the excellent phlebotomist he is. He is detail-oriented and always willing to go the extra mile. He has excellent job knowledge and trains new employees.
Matt was a Service Excellence Coach. His excellent customer service attitude shows in his job and when working with patients. He is a team player within the Laboratory and with other departments. Matt puts his patients at ease and patients love him. He is very respectful of others, is very courteous, and always has a big smile.
His nominator explains Matt is a friendly person who is always willing to help. He is efficient with a smile. “Matt is courteous not only to patients, but to the staff throughout the hospital as well. He is an excellent example of teamwork and positive attitude.” He is a great asset to the Laboratory.
Matt and his wife, Miranda, have a dog named Yager. In his spare time, Matt enjoys weight lifting, playing basketball and golf. He is also a huge Chicago Blackhawks fan and Arnold Schwarzenegger fan.