Clinic Registered Nurse
Congratulations to Vicky Howard
, Clinic Registered Nurse in Internal Medicine, on being named the recipient of the MDH APPLE Award
for June 2014. APPLE stands for “A
chieving outstanding P
erformance in P
atient care, L
eadership, Loyalty and E
nthusiasm for MDH.”
Vicky is a graduate of Galesburg Cottage Hospital School of Nursing. She worked as an RN at MDH from 1970 through 1972 and then went to work for the Macomb Clinic. She worked there until March 2004 when the clinic merged with Internal Medicine. Vicky became an MDH employee when Internal Medicine became part of the McDonough Medical Group on August 2, 2010.
Vicky’s work is patient-centered. Patients feel comfortable with Vicky and have confidence in her work. She is sensitive to others’ needs. Vicky has a caring demeanor that is fundamental to our patient service initiative. She has a calm, reassuring manner that goes a long way in the clinical environment. Vicky has a strong rapport with patients and is a good listener. She is a team worker with the priority always being the patient.
Vicky is an efficient worker. She works at a brisk pace to keep patient flow at an appropriate level. She demonstrates a willingness to accept change and continually supports improvement efforts. Vicky takes charge when necessary and takes responsibility for her work. She knows the physicians’ expectations and prepares patients appropriately. Others trust Vicky because she makes sound decisions and always does what she says she will do. She is patient with others and acknowledges the work they do. She is a very positive person who always strives to do her best.
Vicky’s nominator explains that she is loved by patients and fellow workers: “Vicky works to serve others. Vicky has a work ethic that is unmatched. In a fast-paced, technological world, Vicky is still able to give compassionate, one-on-one care to each patient. Still, Vicky is able to adapt to change, and she demonstrates a cooperative attitude.” Without hesitation, Vicky always goes the extra mile.
Vicky and her husband, John, have two children, Jonathan and Jamie. In her spare time, Vicky enjoys reading, knitting, and bike riding. She is an avid fan of car racing, Jeff Gordon, and Survivor. She also enjoys spending time with her grandchildren.